Privacy Policy
General Provisions
This Privacy Policy outlines how we collect, use, store, and protect personal information provided by users while using our website. By accessing and using our website, you agree to the terms set out in this Policy. This Policy complies with the requirements of the General Data Protection Regulation (GDPR) and is intended to provide transparency and security in handling personal data.
What Information We Collect
We collect the following types of information:
- Personal data that users voluntarily provide through forms (e.g., name, email address, preferences)
- Technical data automatically collected via cookies and analytics tools (e.g., IP address, browser type, device information, usage statistics)
- Information related to user behavior on the website (e.g., pages visited, time spent, click paths)
- To provide and improve website functionality and user experience
- To personalize content and recommendations
- To analyze website traffic and usage patterns
- To communicate with users, including sending updates, notifications, or promotional content (with user consent)
- To ensure compliance with legal obligations and protect against misuse
- With service providers who support our website (e.g., hosting, analytics), under confidentiality agreements
- When required by law, regulation, or legal process
- To protect the rights and safety of the website or its users
- Right to access personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
How We Use Information
We use the information collected for the following purposes:
Data Protection and Retention Period
We employ appropriate technical and organizational measures to safeguard user data against unauthorized access, loss, or alteration. These include encryption, firewalls, and secure storage.
We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations. After that, data is securely deleted or anonymized.
Data Sharing with Third Parties
We do not sell, trade, or rent users’ personal information. However, we may share data with third parties under the following conditions:
Use of Cookies
Our website uses cookies to enhance user experience, analyze traffic, and support features. Cookies are small text files stored on a user's device. For more details, see our Cookie Policy.
User Rights
Users have the following rights under the GDPR:
To exercise any of these rights, users may submit a request through the contact form on our website.
Changes to the Policy
We reserve the right to update this Privacy Policy at any time. Updates take effect immediately upon posting. Users are encouraged to review this Policy periodically to stay informed about any changes.
User Consent
By using our website, you consent to the collection, use, and processing of your information as described in this Privacy Policy.
🏢 FamilyConnect
📍 Jumeirah Beach Road, Villa 106, Dubai, United Arab Emirates
📞 +971 4 582 3265